基于改进质量功能展开的质量特性重要度确定
作者:
作者单位:

作者简介:

通讯作者:

中图分类号:

C93;G431

基金项目:

国家自然科学基金(71671125);同济大学中央高校基本科研业务费专项资金


Determination of Quality Characteristics Importance Based on Improved Quality Function Deployment Model
Author:
Affiliation:

Fund Project:

  • 摘要
  • |
  • 图/表
  • |
  • 访问统计
  • |
  • 参考文献
  • |
  • 相似文献
  • |
  • 引证文献
  • |
  • 资源附件
  • |
  • 文章评论
    摘要:

    针对传统质量功能展开(QFD)质量屋构建过程存在语言评价信息模糊和不确定等问题,提出一种结合犹豫二元语义变量、层次分析法和逼近理想解排序多属性决策法的改进QFD模型,用以对产品质量特性的重要度级别进行确定.模型分为评价用户需求与质量特性的关系、确定用户需求的重要度权重、确定质量特性的重要度排序3个阶段,提高了质量特性重要度排序的准确性.最后以某企业一语言类数字学习系统的质量特性重要度确定为例,进行了模型应用和有效性验证,为以用户为中心的数字学习系统设计质量提升提供参考.

    Abstract:

    Aiming at the fuzzy and uncertain information of language evaluation in traditional quality function deployment (QFD) on the construction process of quality house, an improved QFD model combining hesitant fuzzy 2-tuple linguistic variables, multiple criteria decision making methods such as AHP and TOPSIS is proposed, to determine the importance ranking of quality characteristics. The proposed model consists of three stages. Firstly, the relationship between user needs and quality characteristics is evaluated. Secondly, the relative importance weight of user needs (Cs) is determined. Lastly, the importance ranking of quality characteristics (Qs) is determined. Through the above steps, the accuracy of importance ranking of quality characteristics is improved. Finally, an example of importance ranking of quality characteristics of the digital language learning system from one enterprise was given to demonstrate the effectiveness of the proposed approach. This research may provide a reference for improving the design quality of E-learning system that user-centered.

    参考文献
    相似文献
    引证文献
引用本文

宫华萍,尤建新,王岑岚.基于改进质量功能展开的质量特性重要度确定[J].同济大学学报(自然科学版),2019,47(09):1359~1368

复制
分享
文章指标
  • 点击次数:
  • 下载次数:
  • HTML阅读次数:
  • 引用次数:
历史
  • 收稿日期:2018-11-28
  • 最后修改日期:2019-08-02
  • 录用日期:2019-03-28
  • 在线发布日期: 2019-09-29
  • 出版日期: